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Remember how much fun it was to play "restaurant" as a kid? You took lunch orders, spilled flour and managed to use every pot in the kitchen.
The team at Waller & Company is all grown up now, but we still find joy in food -- and in providing outstanding customer service to our growing list of clients in the food and hotel industries. That’s why we have created our Restaurant & Hotel Services Division, led by the firm's co-founder Mary Waller – who still makes a mean grilled cheese sandwich.
Our Restaurant & Hotel Services
We understand the needs of independent and corporate hospitality clients. The firm's Restaurant & Hotel Services Division offers extensive services that include, but are not limited to:
- Grand opening PR and event management
- PR strategies for “advancing the brand” to new markets
- Re-branding campaigns and/or awareness campaigns
- New announcements: expansions, new staff, promotions, seasonal offerings, community partnerships, awards, etc.
- Messaging development
- Press kit content development
- Media training for chefs and executives
- Secret shopping
- Customer survey and/or exit interviews
- Market research
- Community relations program development
- Trade PR/editorial marketing
- Customer service training
- Crisis planning
Contact us for a list of our local, regional and national clients.
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